As a UX Researcher, you will be responsible for applying a wide range of usability and field research methods while interacting with project teams and their targeted end-users. You’ll partner with designers, strategists, and program managers to develop and maintain excellent user experiences for our clients. UX Researchers uncover user behavior by investigating who users are and what users want/need. As an individual contributor, you’ll operate with limited direction and oversight to deliver compelling recommendations on-time and on-budget.

In this role, you will conduct user research through interviews and workshops to translate human behaviors into personas, user stories, service blueprints, and journey maps. You have a strong understanding of human-centered design (HCD) and design thinking principles. You may be required to help educate cross-functional teams about these methodologies through interactive workshops, coaching sessions, and written communication.

• Work with a cross-functional internal team to identify and evaluate research goals
• Plan, recruit, and conduct research (primarily moderated concept testing)
• Use appropriate analysis methods and translate data into actionable insights
• Present findings and recommendations to appropriate teams
• Work with the design team to ensure the concepts are appropriately prepared for testing and create the research readout deliverables
• You are a strong collaborator, presenter, and a person who fosters confidence
• Maintain in-depth knowledge and understanding of current research methodologies and data analysis techniques
• You have experience with research specific tools such as UserTesting.com
• This is not necessary, but is a bonus if you have a bachelor’s or MS in human behavior related field

• You have a proactive and self-motivated mindset. You can work without supervision and direct, daily management, and you manage your time and workload effectively.
• You have a minimum of 5+ years of UX research-dedicated experience, especially experienced in concept testing
• You are well-grounded in basics like usability best practices, heuristics, and cognitive biases
• You are comfortable working in a fast-paced, lean environment (meaning, minimal resources)

Must possess a legal work permit in Poland

General benefits:

• Hybrid work model combining office & remote work
• Attractively located office with collaboration spaces
• Onsite parking space for employees
• Referral program with financial bonus
• Life Insurance
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)
• Team Building activities
• Charity initiatives
• Working environment promoting diversity and inclusion

Health benefits: 

• Private medical care – Platinum Package