Szczegóły Oferty

Two posibilities:

– Needs for the B2B Partner portal designer

• Assist in designing and reimaging their partner portal (a design swarm is being planned for end of Sept)
• Their PLS Partners (Private Label solutions) run campaigns with their suppliers – and today, this entire thing is done manually and will need to be designed and developed within the Partner Portal
• An example would be a PLS partner (like a Bank) partnering with a Supplier (a hotel chain) to run campaigns targeting US travelers to travel to Europe
• Prior experience in B2B space, partner facing tooling
• Understanding complex systems with payments, commissions, reporting and be able to simplify backend complexity through designs
• Collaborate with product team (based out of London) and design team (based out of Chicago)

– Needs for the Travel Agent Portal designer

• Travel Agent Portal is similar to a traveler booking through client, except it has special features for the Travel Agent making the booking, such as deferred payments, service fees, currency conversions etc.
• Experience w. Internal tooling (that an Account manager or Agent uses) will be useful
• Collaborate with product team (based out of Madrid) and design team (based out of Chicago)

• Demonstrate understanding of visual and interaction design foundations and create appropriate sketches, wireframes, flows, design comps and prototypes.
• Explore design solutions and directions based on customer needs, wants, and problems.
• Collaborate closely with other experience designers, content designers and researchers to deliver explorations and solutions.
• Demonstrate facilitation skills and ability to coordinate with cross-functional partners.
• Use our design system, components and patterns effectively and appropriately with guidance.
• Create routine, informative communication material explaining decision-making rationale to team members.
• Help gather and interpret diverse qualitative and quantitative inputs.
• Assist with defining success metrics for solving a design problem.
• Contribute to idea generation in team settings.
• Collect, process and act on design feedback constructively.

Problem Definition and Product Strategy:

• You will build a solid toolkit of methods for facilitating the gathering and synthesizing of diverse insights in ambiguous problem spaces.
• You will influence strategy for a project or product area by articulating a coherent UX vision based on clear, actionable problem/opportunity statements.
• You will define customer experience success metrics for a project or product area.

Ideation and Visualization:

• You will explore diverse, novel perspectives and design directions by default, and evaluate concepts using appropriate methods to determine the strongest proposal to present to the wider team.
• You will confidently facilitate idea generation with stakeholders.
• You will demonstrate mastery of common visual and interaction design principles and practice, and create appropriate sketches, wireframes, flows, design comps, and prototypes with minimal guidance.

Communication and Presentation:

• You will consistently create clear and compelling materials and narratives explaining design rationale to team and stakeholders using customer, business, or competitive insights.
• You will seek diverse feedback on design work and anticipate feedback to address it proactively.

Customer Centricity:

• You will apply and adapt design and research processes to fit the needs of the project.
• You will develop empathy and insights about customers based on data and insights from research and other customer data sources.
• You will clearly communicate customer-centric goals when presenting work.

• 5+ years of experience in user experience, interaction design, and user interaction strategy.
• Bachelor’s or Equivalent Experience; Human-Computer Interaction, User Experience or related Design field or relevant experience is applicable with at least 5 years related professional experience.
• Strong appreciation for human-centered design and outstanding customer experiences, and a proven track record of collaboration with creative partners
• History of developing cohesive, compelling strategic visions for experience, product, and service challenges.

Must possess a legal work permit in Poland

General benefits:

• Remote work model
• Attractively located office with collaboration spaces
• Onsite parking space for employees
• Referral program with financial bonus
• Life Insurance
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)
• Team Building activities
• Charity initiatives
• Working environment promoting diversity and inclusion

Health benefits: 

• Private medical care – Platinum Package